Search by Keyword
Operating Systems
Desktop Background is Black Even After Changing the Background/Wallpaper with Windows OS
https://stage.helpcloud.com/internal/internal-3f219cce9fdd19c5a3ddf6cf2c1ac201/
August 16, 2019 — HelpCloud Internal Solution — Quick Guide for Advanced UsersNavigate to: %USERPROFILE%AppDataRoamingMicrosoftWindowsThemes Delete all file contents in the “themes” folder. Apply desired wallpaper again and should be fixed. For Basic UsersIf you have a black desktop screen and you’re …
How to Customize Your Windows 10 Appearance and Themes
https://stage.helpcloud.com/blog/how-to-customize-your-windows-10-appearance-and-themes/
July 15, 2019 — HelpCloud Resolution — Windows 10, the newest edition of the long-running Microsoft operating system, is slick and polished. But if you want to make it your own, you’ll need to do a little work to it. What will it take to make your Windows 10 appearance the way you want it? …
macOS and Windows 10: How to See Which Apps Are Using Your Mic and Camera
https://stage.helpcloud.com/blog/how-to-see-which-apps-are-using-your-mic-and-camera/
June 24, 2019 — HelpCloud Resolution — How to Deactivate or Activate Those PermissionsPrivacy is a hot topic in the modern world, especially when it comes to technology. Many computers come with cameras and microphones installed. It is possible for a criminal to hack your microphone or camera. …
Hide/Show Desktop Icons – Missing Desktop Icons – Windows
https://stage.helpcloud.com/internal/internal-3471dbef57f56378cad619cad05c5e99/
June 3, 2019 — HelpCloud Internal Solution — Right click any empty area on the Desktop Click “View” Check or Uncheck “Show Desktop Icons”. That was easy!
Change Image for Desktop Shortcut Icon – Windows
https://stage.helpcloud.com/internal/internal-9e54a08099de09d4b4a48e9bc8a7b9ea/
June 3, 2019 — HelpCloud Internal Solution — You’ll need to download the .ICO file for the image you need. For example, if you have a shortcut to a website but you want to change the shortcut image to a Solitaire Icon instead of the Google Chrome Icon then you’ll go online and search: Solitaire .ICO …
Update Date and Time – Mac OS (operating system)
https://stage.helpcloud.com/internal/internal-913fdb512688b92d0e7b04a225ee50d1/
June 3, 2019 — HelpCloud Internal Solution — From the Apple menu, open System Preferences.Click the Date & Time icon, or open the View menu and click “Date & Time”. Note: If the padlock at the bottom of the window is closed, click it and enter an administrator name and password. Select the …
How to Run a Power Cycle – Windows
https://stage.helpcloud.com/internal/internal-b687f2219453e2c1be2c7ed38cee064c/
June 3, 2019 — HelpCloud Internal Solution — Start by shutting down the computer. If this is a Desktop unplug the power cord from the power outlet. You can also unplug it from the computer itself as well. If this is a Laptop you will shutdown as well and then remove the battery and unplug the power …
Windows Updates Failing – Manually Download and Install Windows Update
https://stage.helpcloud.com/internal/internal-e4a303b0d208f5f1ddcbfea923a49976/
June 3, 2019 — HelpCloud Internal Solution — If Windows update keeps failing, identify which update or updates keeps failing. It should say or look something like this: KB4041676 Visit the Microsoft®Update Catalog by selecting this link and search for the Update(s): …
How to Recover, Restore and Reinstall Your macOS
https://stage.helpcloud.com/blog/how-to-recover-restore-and-reinstall-your-macos/
May 31, 2019 — HelpCloud Resolution — When you started your Apple computer for the first time, you were likely amazed with its speed and ease of use. Computers generally run smoothly and efficiently at first. However, as time passes, a device can slow for several reasons. When this occurs, …
Everything You Need to Know About the Latest Windows 10 Update
https://stage.helpcloud.com/blog/latest-windows-10-update/
May 28, 2019 — HelpCloud Resolution — Windows updates are important because they provide users with new features, improved security and more. During May of 2019, Microsoft rolled out its latest update, which is Windows 10, version 1903, codenamed 19H1. To help keep your PC running securely …