Some programs can be pesky and refuse to shut down. This is useful if you are trying to stop a malicious service and it refuses to disable, even during Safe Mode. This is also good for a process that is not needed to run your operating system that is using a lot of memory on your computer.
- Click the Start menu.
- Type and click “Run” or in the search bar type: services.msc
- Press Enter
- Look for the service and check the Properties and identify its service or process name.
- Once found, open a Command Prompt. Type: sc queryex [servicename]
- Press Enter.
- Identify the PID.
- In the same command prompt type: taskkill /pid [pid number] /f
- Press Enter.
Tip: If this doesn’t work, you can always edit your startup programs and disable it from running on boot up. Then reboot the computer and the program shouldn’t be running.