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HelpCloud Tech Support

HelpCloud 2022 Year in Review

December 27, 2022 — HelpCloud Resolution Another year and most of us can hardly believe that it is past! We are very grateful to all our coworkers and customers, without whom this company would not be here. We hope 2023 takes our services to new heights, providing new and improved tech support …

Understanding Malware and How To Protect Yourself

October 18, 2022 — HelpCloud Resolution At HelpCloud we like to focus on teaching our members (and any reader of our blog posts) on how to protect themselves and their data while using their computer or any device connected to the internet. In order to protect yourself, knowledge is key. …

HelpCloud Celebrates 10 Years!

April 20, 2022 — HelpCloud Resolution How did HelpCloud (formerly known as MyFastPC) start? Ryan Grover cannot remember a time in his adulthood when he did not desire to be an entrepreneur. For a time, he regretted passing on a previous business opportunity to start his own company. But …

HelpCloud Joins the Tech Care Association

May 28, 2021 — HelpCloud Resolution Earlier this year HelpCloud joined the Tech Care Association (TCA) after discussions with its founder and CEO, Rob Link. We found that the goals and mission of the TCA very much aligned with HelpCloud’s goals to fight for a better World Wide Web. There …

HelpCloud’s 2020 in Review

December 28, 2020 — HelpCloud Resolution I would be dishonest to say that this year has been GREAT and AMAZING but it is definitely not one to forget. Despite the worldwide challenges and the impact on our company, we have survived and are doing well. Our remote tech support services became more …

How to Use Remote Connect to Provide Basic Remote Tech Support: Connect Remotely to Help Relatives and Neighbors

April 2, 2020 — HelpCloud Resolution Table of Contents: What is Remote Tech SupportWhat Remote Access Software Should I Use?A Warning: Using Remote Access Software WiselyCommon Tech Issues Fixable via Remote SupportHow to Connect with Remote Access SoftwareCommon Issues When Connecting with …

How to Best Use Remote Tech Support During Self-Isolation or Quarantine

March 30, 2020 — HelpCloud Resolution Because of the recent worldwide outbreak of COVID-19, much of the world has been forced to stay inside and stay away from other people. For those in high-risk populations, maintaining this social distance is very important. Despite all this, many aspects …

Give the Gift of Tech Support

February 20, 2020 — HelpCloud Insight Is 24/7 Consumer Tech Support Right For You or a Loved One?Have peace of mind knowing that you or a loved one can reach out to a professional technician 24/7 for any at-home tech issue. We are a locally owned and operated business located near Salt Lake …

HelpCloud’s 2019 in Review

December 18, 2019 — HelpCloud Resolution 2019 is by far our best year here at HelpCloud. Well, it’s our only year, so that was an easy decision. This year we are so excited to have launched HelpCloud. The brainstorming and forming of HelpCloud started in August of 2018. Seven months later we …

HelpCloud Tech Support Membership: how to cancel or renew

July 24, 2019 — HelpCloud Insight How to Cancel Your HelpCloud MembershipAs covered in our Terms and Conditions Section 13, to cancel and discontinue your monthly membership, you submit a request to discontinue service via email to support@helpcloud.com or call (800) 813-5977. Or you can …